Terms of service

Welcome to Easy Life Product. These Terms of Service govern your use of our website, online store, and the purchase of products from us.

By accessing our website or purchasing products from Easy Life Product, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. About Easy Life Product

Business Name: Easy Life Product
Website: www.easylifeproduct.in
WhatsApp: 9259413058
Business Address: Shanti Nagar

Easy Life Product operates an online store offering a range of useful, practical, and everyday products to customers in India.

2. Eligibility

By using our website or placing an order, you confirm that:

  • You are legally capable of entering into a contract.
  • The information you provide to us is accurate and complete.
  • You will use our website only for lawful purposes.
  • You will not use our website to conduct fraudulent or unauthorized activities.

If you are purchasing on behalf of another person or business, you confirm that you have the authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However:

  • Product colors may appear slightly different depending on your device or screen settings.
  • Product images may be for illustrative purposes and actual products may have minor variations.
  • Product specifications, availability, and features may change without prior notice.
  • We reserve the right to correct errors or inaccuracies in product information.

If a significant error is identified in a product listing, we may contact you before processing or shipping the order.

4. Prices and Payments

All prices displayed on our website are in Indian Rupees (INR) unless stated otherwise.

The applicable price is the price displayed on the website at the time you place your order.

We reserve the right to change product prices at any time without prior notice.

Payment may be made through the payment methods available at checkout, including applicable prepaid and Cash on Delivery (COD) options.

An order is considered successfully placed only after the payment/order confirmation process has been completed.

5. Order Acceptance

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or other available communication methods.

An order confirmation does not necessarily guarantee that the order will be shipped.

We reserve the right to cancel or decline an order in certain circumstances, including:

  • Product availability issues
  • Incorrect pricing or product information
  • Suspected fraudulent activity
  • Incorrect or incomplete customer information
  • Shipping restrictions
  • Other legitimate operational reasons

If we cancel a prepaid order, the applicable refund will be processed to the original payment method.

6. Shipping and Delivery

We currently deliver orders within India, subject to serviceability of the delivery address.

Estimated delivery times displayed on the website are estimates and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Operational issues
  • Incorrect address information
  • Remote or difficult-to-service locations
  • Circumstances beyond our reasonable control

Once an order has been handed over to the courier partner, delivery is also subject to the courier company's processes.

Customers are responsible for providing a correct and complete delivery address and contact information.

7. Order Cancellation

You may request cancellation of an order before it has been dispatched.

Once an order has been dispatched, cancellation may no longer be possible.

For eligible prepaid cancellations, refunds will generally be processed within 7 business days.

For COD orders, cancellation requests should be made before dispatch.

8. Returns, Refunds and Exchanges

Our return and refund policy forms part of these Terms of Service.

Easy Life Product provides a 3-day return period for eligible products.

To be eligible for a return:

  • The product must generally be unused and in its original condition.
  • Original packaging, tags, labels, accessories, and other included items should be retained.
  • The return request must be submitted within 3 days of delivery.

Damaged, Defective, Wrong or Missing Products

Customers must contact us within 48 hours of delivery if they receive a product that is damaged, defective, incorrect, or missing.

Photos, videos, packaging details, and other information may be required to verify the claim.

For complete details, please refer to our Return and Refund Policy.

9. Customer Responsibilities

Customers agree to:

  • Provide accurate name, address, phone number, email, and payment information.
  • Ensure that someone is available to receive the delivery where required.
  • Inspect products after delivery.
  • Follow product instructions and safety information where applicable.
  • Use products responsibly and for their intended purpose.
  • Not misuse, modify, or intentionally damage products.

Easy Life Product is not responsible for problems caused by incorrect information, improper use, misuse, or unauthorized modification of products.

10. Intellectual Property

All content available on the Easy Life Product website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Graphics
  • Text
  • Website design
  • Videos
  • Product descriptions
  • Other original materials

may be owned by or licensed to Easy Life Product and may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our website content without prior written permission.

11. Website Use

You agree not to:

  • Use the website for illegal or fraudulent purposes.
  • Attempt to gain unauthorized access to our website or systems.
  • Interfere with website security or functionality.
  • Upload malicious software, viruses, or harmful code.
  • Copy or reproduce website content without permission.
  • Use automated systems to collect or scrape website information without authorization.
  • Provide false or misleading information.

We reserve the right to restrict or terminate access to the website if these Terms are violated.

12. Third-Party Services

Our website may use third-party services such as:

  • Payment gateways
  • Courier and logistics companies
  • Shopify
  • Analytics services
  • Marketing platforms
  • Communication services

These third-party services may have their own terms, conditions, and privacy policies.

Easy Life Product is not responsible for the independent policies or practices of third-party service providers.

13. Limitation of Liability

To the extent permitted by applicable law, Easy Life Product will not be responsible for losses or damages arising from:

  • Incorrect information provided by the customer.
  • Improper or unsafe use of a product.
  • Unauthorized modification of a product.
  • Delays caused by third-party courier services.
  • Temporary website unavailability.
  • Events outside our reasonable control.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

14. Force Majeure

Easy Life Product will not be liable for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fires
  • Epidemics or pandemics
  • Government restrictions
  • Strikes
  • Transportation disruptions
  • Internet or technology failures
  • Courier disruptions
  • Other unforeseen events

We will make reasonable efforts to resume our services as soon as practicable.

15. Privacy

Your use of our website is also subject to our Privacy Policy.

We may collect and use customer information required to process orders, provide customer support, arrange delivery, process payments, and improve our services.

Please review our Privacy Policy for more information about how your information is handled.

16. Changes to These Terms

Easy Life Product reserves the right to update or modify these Terms of Service from time to time.

Any updated version will be posted on this page with a revised Last Updated date.

Your continued use of our website after changes are posted means that you accept the updated Terms.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or your use of our website shall be subject to the jurisdiction of the appropriate courts in [CITY, STATE, INDIA], subject to applicable law.

18. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Easy Life Product

📱 WhatsApp: 9259413058
🌐 Website: www.easylifeproduct.in
📍 Address: Shanti Nagar