Shipping policy

At Easy Life Product, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Shipping Availability

We currently ship orders to locations across India, subject to courier service availability at the delivery address.

Some remote or non-serviceable locations may not be eligible for delivery.

2. Order Processing Time

Orders are generally processed within 1–3 business days after the order is successfully placed and payment is confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been shipped, you will receive shipping or tracking information through email, SMS, WhatsApp, or other available communication methods, where applicable.

3. Delivery Time

After dispatch, orders are generally delivered within approximately 3–7 business days, depending on the delivery location and courier service.

Delivery times are estimates and may vary due to:

  • Delivery location
  • Courier service availability
  • Weather conditions
  • Public holidays
  • High order volumes
  • Transportation delays
  • Remote-area delivery
  • Other circumstances beyond our control

Please note: Delivery timelines are estimates and are not guaranteed.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Easy Life Product may offer free shipping on selected products, orders, or promotional campaigns.

Any applicable shipping charges will be clearly communicated before the order is placed.

5. Order Tracking

Once your order has been dispatched, a tracking number may be provided to you through email, SMS, WhatsApp, or another available communication method.

You can use the tracking information to check the current status of your shipment.

Please allow some time for the tracking information to become active after dispatch.

6. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address, including:

  • Full name
  • House/Flat number
  • Street/Locality
  • City
  • State
  • PIN code
  • Active phone number

Easy Life Product is not responsible for delivery failures or delays caused by incorrect, incomplete, or inaccurate information provided by the customer.

If an order is returned to us because of an incorrect address or repeated delivery failure, additional shipping charges may apply for re-shipping the order.

7. Delayed Shipments

Occasionally, shipments may be delayed due to circumstances beyond our control, including:

  • Courier delays
  • Weather conditions
  • Natural disasters
  • Transportation disruptions
  • Public holidays
  • Government restrictions
  • High shipping volumes
  • Operational issues

If your shipment is delayed, we will make reasonable efforts to assist you and coordinate with the courier partner.

If there is no tracking update for 15 days after dispatch, please contact us so that we can investigate the shipment with the courier partner.

8. Lost or Undelivered Packages

If a shipment is confirmed by the courier as lost or undeliverable, Easy Life Product will investigate the matter with the courier partner.

Depending on the circumstances, we may provide a replacement or refund after the investigation is completed.

The resolution may depend on the courier's confirmation and the circumstances of the shipment.

9. Damaged Packages

If your package appears visibly damaged at the time of delivery, we recommend taking clear photographs or videos of the package before opening it.

If the product inside is damaged, defective, incorrect, or missing, please contact us within 48 hours of delivery.

Please provide:

  • Order number
  • Photos of the package
  • Photos of the product
  • Shipping label photograph
  • Unboxing video, if available

Please refer to our Return and Refund Policy for complete details regarding damaged, defective, wrong, or missing products.

10. Delivery Attempts

Our courier partner may make multiple delivery attempts.

Please ensure that your phone number is active and that someone is available to receive the package.

If the shipment is returned to us because of repeated failed delivery attempts or customer unavailability, additional shipping charges may apply for re-shipping.

11. Changes to Shipping Address

If you need to change your delivery address, contact us as soon as possible after placing your order.

We may be able to update the address if the order has not yet been dispatched.

Once the order has been shipped, we may not be able to change the delivery address.

12. Shipping Policy Changes

Easy Life Product reserves the right to modify or update this Shipping Policy at any time.

Any changes will be posted on this page with an updated Last Updated date.